Crossuite - Difficulties when using eID/Matrix/CODA – Incident details

All systems operational

Difficulties when using eID/Matrix/CODA

Resolved
Operational
Started about 1 year agoLasted 23 minutes

Affected

Crossuite platform

Partial outage from 2:50 PM to 3:13 PM, Operational from 2:50 PM to 3:13 PM

gama.crossuite.com

Partial outage from 2:50 PM to 3:13 PM

delta.crossuite.com

Operational from 2:50 PM to 3:13 PM

Other

Partial outage from 2:50 PM to 3:13 PM

Read eID

Partial outage from 2:50 PM to 3:13 PM

Use matrix printers

Partial outage from 2:50 PM to 3:13 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing difficulties when using the eID reader, printing via the matrix printer, using CODA and synchronising with accounting programs.